Elevating Excellence: Dubai Airport’s2023 Soar to New Heights!

include Pakistan with 3.1 million passengers, the US (2.7 million) and Russia (1.8
million). The top cities by traffic were London (2.7 million passengers) and Riyadh (1.9
million), closely followed by Mumbai (1.8 million) and Jeddah (1.7 million passengers).
Performance
DXB’s baggage handling system processed a total of 57.5 million bags in 2023 with a
success rate of 99.8% – a rate of 2.5 mishandled bags per 1,000 passengers – no mean
feat for the world’s biggest hub for international traffic. In terms of baggage delivery on
arrival, 91% of all baggage was delivered within 45 minutes to the guests. The baggage
volume in 2023 represents 106.07% of the 2019 baggage volume at DXB.
The average waiting time at passport control queues was less than 11 minutes for
96.4% of the arriving passengers and 95.1% of passengers queued for less than six
minutes at departure passport control. The average queue times at security-check on
departures was less than four minutes for 98.4% of total passengers.

Cargo

Cargo continued to gain momentum in the third quarter registering a surge of 12.3%

year on year, to reach 446,400 tonnes. The strong performance this year has helped

level out a double-digit contraction in cargo recorded at the end of last year. The hub
recorded 1.3 million tonnes of cargo in the first nine months of the year, registering a
minor decline of under 1%.

Flights

Flight movements in Q3 surged by 5.1% in the third quarter to reach 106,000. DXB

handled 308,000 in total flight movements between January and September, up 25.2%
year-on year.